Support · Setup

Installation guides and tutorials

Our service is compatible with all IPTV players. Choose your hardware below and follow the directions — configuration usually takes roughly ten minutes. If you encounter any difficulty, reach us via WhatsApp and we'll see it through together.

Before you start

Your username

Delivered via email and WhatsApp as soon as your order goes live.

Your password

Case sensitive — copy and paste it instead of typing it by hand.

Your portal URL

Also known as the server address or Xtream Codes API location. MAG units additionally require your MAC address.

Choose your device

The eight installations we're asked about most frequently. All other players operate identically: create a playlist, fill in your information, complete.

Recommended · IPTV Smarters Pro

Smart TV: Samsung, LG and Android TV

  1. 1

    Access your television's app marketplace — Google Play for Android TV, or the native store on Samsung / LG sets.

  2. 2

    Search for IPTV Smarters Pro (or Smarters Player Lite) and install it.

  3. 3

    Open the app and choose Login with Xtream Codes API.

  4. 4

    Assign the playlist whatever name you prefer, then insert the username, password and portal URL we forwarded to you and select Add user.

  5. 5

    Give it approximately ten seconds while channels and on-demand offerings populate. Your collection is now set.

Alternative: IBO Player

  1. 1

    Install IBO Player from the Samsung or LG store and open it.

  2. 2

    Write down the Device ID and Device Key shown on screen.

  3. 3

    From a smartphone or PC, navigate to the IBO Player device login page and authenticate using that ID and key.

  4. 4

    Choose Add XC playlist, enter your username, password and host, then register.

  5. 5

    Back on the TV, refresh the playlists — your list appears.

Amazon Fire TV Stick

Fire TV Stick: install with the Downloader app

  1. 1

    From the Fire TV home screen open Search, look for Downloader and install it.

  2. 2

    Go to Settings → My Fire TV → Developer options.

  3. 3

    Open Install unknown apps and switch Downloader on.

  4. 4

    Start Downloader, click into the URL field and paste the download link we've sent, then press Go.

  5. 5

    When the file finishes, choose Install, then Done and delete the installer to save space.

  6. 6

    Launch IPTV Smarters from Your apps & channels, accept the terms and choose Add user.

  7. 7

    Pick Login with Xtream Codes API, fill in name, username, password and URL, and add the user.

  8. 8

    Choose your account profile and wait while live broadcasts, films and series finish downloading.

Phones, tablets, boxes

Android: install in five steps

  1. 1

    Open the Google Play Store.

  2. 2

    Install IPTV Smarters Pro, Smarters Player Lite or TiviMate — all three are supported by your subscription.

  3. 3

    Open it and choose Login with Xtream Codes API.

  4. 4

    Enter a list name, your username, password and portal URL, then press Add user.

  5. 5

    Your channel and video-on-demand catalogues will populate in moments, and you're all set to stream.

iPhone · iPad · Apple TV

iPhone and iPad: Smarters Player Lite

  1. 1

    Install iPhone and iPad: Smarters Player Lite from the App Store.

  2. 2

    Open it and enter the login details you received after signing up.

  3. 3

    Tap Add user and give it a few seconds to sync.

  4. 4

    Open Live TV, pick a category and channel, then double-tap the screen to expand to full view.

  5. 5

    For the TV guide, tap Install EPG — no extra address is needed.

Alternative: GSE Smart IPTV

  1. 1

    Install GSE Smart IPTV and open the Xtream Codes API section.

  2. 2

    Press + to add a new list.

  3. 3

    Title your playlist, insert username, password and URL, activate automatic EPG refresh and proceed to log in.

  4. 4

    Open the list to watch live channels and on-demand titles.

MAG 250 · 254 · 256 and newer

Portal setup on a MAG box

  1. 1

    Send us the MAC address printed on the adhesive label beneath the device included with your order — activation is performed remotely by us.

  2. 2

    When the box loads, open Settings and press the SETUP button on the remote.

  3. 3

    Go to System settings → Servers → Portals.

  4. 4

    Type any name in Portal 1 name and paste the portal link we send you into Portal 1 URL.

  5. 5

    Save with OK, press Exit, then restart the box to apply the change.

Formuler Z7 · Z8 · Z10 · Z Nano

Formuler: MyTV Online 2

  1. 1

    Attach the device to your internet — we highly recommend wired ethernet — and apply any pending updates for MyTV Online 2 if prompted.

  2. 2

    In the app choose Add portal.

  3. 3

    Give the portal a nickname, paste the portal URL we sent you, tick Login required and enter your username and password.

  4. 4

    Press Connect and wait while channel listings, on-demand content and programme guide populate — first-time loading typically requires a couple of minutes.

Windows · Mac · Xbox

Windows and Mac: IPTV Smarters Pro

  1. 1

    Open the official IPTV Smarters website and go to Downloads.

  2. 2

    Fetch the newest version for Windows or macOS, execute the setup file, and approve access when prompted by your system.

  3. 3

    Open the app, choose Add new user → Login with Xtream Codes API.

  4. 4

    Enter your username, password and portal URL and start watching.

Alternative: My IPTV Player

  1. 1

    Obtain My IPTV Player via the Microsoft Store (supports Windows 10, 11 and Xbox).

  2. 2

    Open Settings → Add new playlist and EPG source.

  3. 3

    Name the list, paste the M3U link we provide and press Add remote list.

  4. 4

    Tick the list in settings, then open the Channels tab and choose a country.

Roku players and Roku TV

Roku: add the IPTV Smarters channel

  1. 1

    Sign in at your Roku account page on a computer and open Add channel with a code.

  2. 2

    Enter iptvsmarters exactly as written and confirm you want to add it.

  3. 3

    On the Roku, open Settings → System → System update to pull the channel down immediately.

  4. 4

    Access IPTV Smarters from your dashboard and authenticate using your username, password and portal URL.

Roku represents our most constrained supported platform. When the app isn't accessible in your area, we advise an Android box or Fire Stick alternative — contact us for precise device recommendations.

Common problems, quick answers

The app says my login is wrong

The overwhelming majority of instances trace back to password entry errors or incomplete portal URLs. Paste both exactly from our correspondence, ensuring no trailing spaces exist.

Channels buffer during live sport

Connect via cable when feasible, power-cycle your equipment, and send the channel name — a no-charge server adjustment normally solves this within minutes.

A channel I want is missing

Share the specific channel name with us. Channel lineups vary across servers, and transferring you to a better-performing server is complimentary and handled in a few minutes.

Can I watch on two devices at once?

Only under a two-device subscription. Exceeding your device limit by logging in elsewhere will halt playback for all concurrent sessions.

Would you rather we did it for you?

No-cost setup support accompanies every subscription. Reach out and we'll take you through each screen in approximately ten minutes.

WhatsApp support